Internet is life line for me. I have number friends whom I met through chat. To be in contact with them it’s a must. Me and my parents also needed it to chat with my brother who is working abroad. The pleasure my parents enjoyed while they talked with my brother and watching him on cam is beyond words. Every week they eagerly waited for Sundays. For the past many years I am using dial-up connection from VSNL. With a dialup connection chat using web cam was not possible. Usually the sound will break. I decided to apply for a Broadband Internet connection. The only Broadband service provider in my area was BSNL and its coast; compared to other service providers were affordable to me. I Applied for BSNL Broadband connection (DataOne) on 03/01/2007 . After long waiting I got connection on 27/11/2007 . There was a lot expectation about Broadband Internet. But all it was over when I began to use DataOne. From the beginning there were problems onl...